Beyond Group takes pride in being honest and open to our clients. We want to be known for doing good work while also offering the confidence that our work will provide a long-lasting solution.
With that in mind, we offer a 15-year warranty on all our concrete lifting work, including void filling, with a few criteria of course that we’ll explore more in depth later in this post.
"our work will provide a long-lasting solution"
When it comes to concrete, the industry can be quite volatile as we run into a lot of unknowns.
When dealing with a settled concrete slab, the best, first step is to call a professional. At Beyond Group, we’re happy to come to you to see if there is something we can help with.
We will tell you if we can fix the issues or if we can’t, or if it’s even worth taking on.
While we strive to do our best, we can’t always guarantee that we will be able to lift a slab of concrete or rectify the soil problems.
There is a small percentage of our projects that don't actually turn out the way we had hoped. Whether it’s a concrete slab that cannot be moved at all, or it’s on a spectrum between where it currently is and where we want it to be.
So, before we commit to a job, our estimators will carefully identify any issues by asking questions such as, is this pad going to move? What do we think our success rate is on this particular area based on what we see?
After carefully evaluating the situation, our crews can anticipate what can be expected based on what we can see at the site, to what all is needed to be done in advance before our workers arrive on the scene. There are occasions where we can help coordinate other trades that might be needed as well.
Visual cues like ties or brackets that are holding the concrete slab together, especially if something was retrofitted to accommodate the slab settling, are items we need to address before we can commit to fixing the problem. If those things can be removed, we can send our team out to finish the job.
Every now and then we encounter unforeseen things with how the concrete slab was constructed or how it’s settled, and our team just can't lift for reasons that we can't identify. And therefore, we can't address the problem or figure out what's causing it, like what's holding the pad down, for example.
The reality of concrete lifting is sometimes we make the commitment to help and it turns out the concrete won’t move for any number of reasons. In that case, the client isn’t happy, and our crews aren't either because we might have believed wholeheartedly that we could help, and then our hands are tied.We hate leaving work undone and not solving the problems we committed to solving. But when we can’t do everything we planned to, we make sure to take care of our clients to the best of our ability regardless.
There are three criteria werequire a concrete driveway, patio, etc to meet in order to offer the warranty:age of the construction, water drainage management, and sealing larger cracks and joints. We’ll get into more detail of each of these below.
We offer 15-year warranty on our void filling and concrete lifting work. If a concrete pad we lifted settles again within a 15-year period, we’ll come and lift it.
If the concrete pad we’re working on is 10 years old or younger, there’s a high probability that the soil underneath the pad is naturally settling, which means there’s a high chance it will settle again after it’s repaired.
If soil stabilization is incorporated in conjunction with lifting or void filling, then Beyond Group will back the project with a 15-year warranty.
This is a very common scenario, especially in newer communities, where the builder might not have backfilled the property properly or if landscaping wasn’t completed, but the concrete foundation was already poured, and then heavy rains come and soak the soil. In that case, usually within a year, concrete slabs are cracking or settling.
Our team at Beyond Group can fix the concrete, but we are going to recommend dealing with the subsoil below the affected concrete in order to offer the 15-year warranty.
"We will tell you if we can fix the issues or if we can’t"
Typically, a slab of concrete that is settling or cracking has to do with improper water drainage that is eroding the soil underneath.
Downspouts are the most common culprits. Once we’ve repaired the concrete slab, the downspouts need to be re positioned or fixed, so they no longer pose a threat to damage the area again. If that’s taken care of, the 15-year warranty stands.
While the foam we use is water resistant, water can still erode the soil under the foam, slowly taking the foam with it, and cause the sinking to happen all over again.
Whatever the source, the water drainage must be dealt with to ensure the warranty is valid.
If there’s an issue where the landscaping needs to be sloped away from the house, this will also need to be addressed to validate the warranty.
Our team at Beyond Group has contractors that we can recommend to help with that work.
As a rule of thumb, you don't want any water to get underneath your concrete.
Whether the water is coming from the side or from the top, water in and around concrete is asking for trouble.
Dealing with cracks or joints in the slab to prevent water from damaging the area is the last criteria to receive the concrete warranty.
Preventing water from pooling or seeping into cracks is another way to prevent soil erosion underneath the concrete.
If water is trapped in a crack, the expansion and contraction of the freezing and thawing will eventually damage the slab even further. Water freezing and thawing in a void filled area will also cause problems down the road.
Not every crack in the concrete needs to be dealt with, but our team will help identify which cracks and joints will need to be sealed.
Sealing these areas is not only functional; it helps with aesthetics too.
"you don't want any water to get underneath your concrete"
Prior to a commitment by either party, our team will walk all our clients through the recommendations from the lifting, void filling, sealing those cracks and joints. We will also go through any other issues that need to be remedied such as the water drainage.
Beyond Group provides an all-inclusive package, and every part of the job is incorporated into our estimate and itemized.
Our company is passionate about what we do. We take care of our clients like we take care of our families: with honesty, integrity, and care.
Our 15-year warranty on all our concrete lifting and void filling work is a part of that care. With three elements applied to keep the work we’ve done in good order, our guarantee is that we won’t be back to re-do the job.
If you have questions or comments about our warranties or any other aspect of a concrete lifting project, give our team at Beyond Group a call today!
